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Review Management

Generate and Respond to Reviews

Why Manage Reviews

Most brand experiences happen at the local level, and your customers record and amplify those experiences through reviews, photos, videos, and posts across the web. Monitor the feedback and content customers generate about your locations to ensure you deliver the best experience possible, everywhere.

Review Monitoring: Monitor and search customer reviews by location across every Listings site that supports them, including Yelp, Facebook, Google+, and Citysearch, in real time. Get custom notifications for new reviews, search reviews by location, and analyze how customer feedback varies over time and across locations.

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